1. Introduction
At PRACHAAR DIGITAL, we are committed to protecting our users’ privacy. This Privacy Policy explains how we collect, use, and safeguard personal data when you access our WhatsApp Business API platform.
2. Data Collection
User Data: We collect information, including names, contact details, and payment information, during registration and while using the platform.
Usage Data: We may collect technical data, such as IP addresses, device types, and browsing patterns, to enhance platform functionality and maintain security.
End-User Data: Users are responsible for obtaining consent from end-users before collecting or processing their personal information via WhatsApp messages.
3. Data Usage
Service Provision: We use the collected data to provide, support, and enhance our WhatsApp Business API services.
Communication: We may use your contact information to inform you about updates, service changes, or support-related matters.
Compliance: We process data as required to comply with legal and regulatory obligations, including Meta’s policies.
4. Data Sharing
We do not sell, rent, or trade user data. However, we may share it with trusted third-party service providers who support our operations, strictly under confidentiality agreements.
We may also disclose data if required by law or to protect our legal interests.
5. Data Security
We implement security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Users are also responsible for safeguarding their account credentials.
6. Data Retention
We retain user data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.
7. User Rights
Users may access, modify, or delete their data as permitted by applicable laws. For assistance, contact our support team.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes, and continued use of the platform will signify acceptance of the revised policy.
9. Contact Information
For any questions about this Privacy Policy, contact us at:
📧 E-mail: sales.prachaardigital@gmail.com
📍 Address: Rajasthan – 342001